OH HB230

Enacts the Common Sense Regulation Act requiring state agencies to evaluate proposed rules against eight considerations including necessity, duplication avoidance, public notification, clarity, consistency, understandability, and reasonable cost-benefit balance before July 1, 2010.

Establishes a centralized electronic system for regulatory notification enabling interested persons to register for notices about rule development, comment on regulatory processes, and attend semiannual meetings where the Director of Administrative Services identifies agency processes burdening small businesses.

Requires appointment of ombudspersons in 13 major state agencies to serve as problem-solving liaisons between agencies and affected parties when normal processes fail, with option to involve the governor's designee for unresolved matters.

Mandates all state departments adopt customer service principles by January 1, 2011, develop customer service training programs for employees, and post frequently asked questions and customer service surveys on their websites.

Requires the Director of Environmental Protection to establish a small business environmental compliance assistance program providing on-site assistance, educational materials, and free training, with confidentiality protections for information shared by small businesses during the program.