OH SB344

Requires employers with 50+ employees (or 1,500+ aggregate weekly hours) in customer service or back-office operations to notify the Director of Job and Family Services at least 120 days before relocating a call center or 30% or more of call center operations to a foreign country.

Establishes civil penalties of up to $10,000 per day for employers that fail to provide required notice, with court authority to reduce penalties upon finding of just cause.

Directs the Director of Job and Family Services to compile a list every six months of employers that relocated call centers abroad and distribute it to all state agencies.

Disqualifies employers on the relocation list from receiving state grants, loans, tax benefits, or other economic incentives for five years after relocation, and requires repayment of unamortized value of any benefits received after the effective date.

Requires all state agencies to ensure call center and customer service work is performed entirely within Ohio, with contractors prohibited from hiring individuals to perform such work outside the state, effective two years after enactment.