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RI H7332
Bill
Status
1/28/2026
Primary Sponsor
Raymond Hull
Click for details
AI Summary
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Requires every public utility licensed to operate in Rhode Island to maintain a customer service operation physically located within the state
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Customer service facilities must be reasonably staffed to meet public expectations and available to answer inquiries, meet with customers in person, and accept bill payments
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Grants the Public Utilities Commission authority to direct additional services that these customer service operations must perform
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Takes effect immediately upon passage
Legislative Description
Requires all public utilities to maintain a customer service facility within the state to perform services such as addressing customer inquiries and accepting bill payments.
Public Utilities And Carriers
Last Action
Introduced, referred to House Corporations
1/28/2026