RI H7848

Retailers selling continuous glucose monitors in Rhode Island must provide free replacement of defective devices or sensors immediately at point of sale or within 24 hours

Covered defects include adhesive failure, sensor probe malfunction, premature device shutdown, electronics malfunction, and battery issues preventing communication with the receiver

Retailers must maintain sufficient inventory or vendor relationships to fulfill 24-hour replacement requirements, or direct customers to an alternate location at the retailer's expense

Retailers must display signage at point of sale explaining customer replacement rights and Attorney General's consumer protection contact information, and must submit annual reports to the Department of Health on returned devices

Violations constitute a misdemeanor with a $500 fine; exemptions apply to signal-receiving devices like cell phones and damage caused by misuse; effective January 1, 2027