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RI S2429
Bill
Status
Introduced
2/6/2026
Primary Sponsor
Frank Ciccone
Click for details
AI Summary
- Requires all public utilities licensed under Rhode Island law to maintain a customer service operation physically located within the state
- Customer service facilities must be reasonably staffed to meet public expectations
- Required services include answering customer inquiries, meeting with customers in person, and accepting bill payments
- Public utilities commission may direct additional services to be performed at these locations
- Takes effect immediately upon passage
Legislative Description
Requires all public utilities to maintain a customer service facility within the state to perform services such as addressing customer inquiries and accepting bill payments.
Public Utilities And Carriers
Last Action
Introduced, referred to Senate Commerce
2/6/2026
Committee Referrals
Commerce2/6/2026
Full Bill Text
No bill text available