TX SB999

Establishes a statewide Case Assistance Affiliate Program allowing managed care organizations and dental maintenance organizations participating in Medicaid or CHIP to provide application, renewal, and benefit management assistance to their enrollees and household members

Requires the Health and Human Services Commission to create a training and certification process for program managers and case assistants who provide these services

Authorizes case assistance affiliates to help clients in person or virtually, and to submit benefit applications on behalf of clients using captured electronic signatures with client consent

Prohibits case assistance affiliates from counseling clients on managed care plan selection or assisting with plan selection fields on benefit forms to prevent conflicts of interest

Takes effect immediately with two-thirds legislative vote, otherwise September 1, 2025; implementation may be delayed if federal waivers or authorizations are required