US HB6017

Secretary of Veterans Affairs must provide every veteran with physical and electronic copies of a "Veterans Bill of Rights" document outlining 11 categories of rights including fair treatment, privacy protections, access to quality healthcare, mental health services, employment/housing assistance, and transparent claims processing

VA required to publish the Veterans Bill of Rights on a public website and maintain copies at all VA facilities, with annual updates to information covering healthcare, disability, education, and housing benefits

VA must maintain a toll-free hotline and online portal for veterans to report complaints about compliance, with mandatory response within 30 days of receiving a complaint

Appeals process target of 120 days for resolution, with VA required to provide progress updates and guidance throughout the process

Annual reporting to Congress required on complaint totals by category and facility, response times, percentage of complaints resolved within 30 days, corrective actions taken, and claims/appeals processing times; implementation deadline is 6 months after enactment