VA SB652

Directs the State Corporation Commission's Bureau of Insurance to submit annual reports summarizing customer satisfaction survey results from property and casualty insurance providers, beginning December 1, 2026

Requires the Bureau to request customer satisfaction information from insurance companies issuing property and casualty policies in Virginia

Mandates that insurance companies submit customer satisfaction data to the Bureau on a quarterly basis

Authorizes the Bureau to include findings and recommendations related to the customer satisfaction information in its reports