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WV HB3168

Bill

Official Source

Status

Engrossed

3/24/2025

Primary Sponsor

Phil Mallow

Click for details

Origin

House of Delegates

2025 Regular Session

AI Summary

  • Requires all entities providing goods, services, or utilities in West Virginia to allow customers to make changes to electronic or online accounts by telephone or mail, with appropriate identity verification
  • Applies to businesses, corporations, companies, and organizations regardless of existing code provisions, including electronic signature requirements
  • Violations constitute a breach of the West Virginia Consumer Credit and Protection Act
  • Enforcement authority rests with the Attorney General for most businesses, but the Public Services Commission handles enforcement for utilities
  • Officially designated as "The Rosi Act"

Legislative Description

Allow customers to make changes to their accounts by phone or mail.

Corporations

Last Action

To Energy, Industry, and Mining

3/25/2025

Committee Referrals

Energy, Industry and Mining3/25/2025
Energy and Public Works3/5/2025

Full Bill Text

No bill text available