WV SB605

Establishes a Utility Continuity Rate Credit Program beginning July 1, 2025, requiring all public and private water and electric utilities in West Virginia to provide bill credits to customers who experience qualifying service outages

Defines qualifying outages as electricity or water outages lasting 24+ hours continuously, two or more outages of 8+ hours within 30 days, or boil water advisories/"brown water" periods lasting 48+ hours

Entitles customers who make qualifying backup equipment purchases (generators, transfer switches, inline water collection tanks, or installation costs) within 60 days of a qualifying outage to receive a credit equal to 50% of the purchase price, up to $2,500 maximum

Credits are amortized over 24 months and applied to monthly bills, with customers limited to one credit per utility provider every 10 years

Prohibits utilities from using the program requirements as justification to raise rates and requires municipalities, counties, and the Public Service Commission to adopt implementing rules and application forms